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A combined electronic billing and document archive and retrieval system
Automates data processing operations and reduces data processing times
A simple, cost effective solution to consolidate traditional mail from any desktop application
Secure electronic delivery of bulk billing data
End to end billing solutions with multiple channel delivery
Reduce print costs with our enterprise class eBilling solutions
Archive and Retrievals facilities allow documents to be indexed, stored and accessed quickly and securely. Thin client technology allows access from anywhere on the internet.
Aurora can utilise existing print data to create an electronic version of the physical document. Your customers can instantly view a true document copy of the printed correspondence on a screen - from any location.
Tools allow customisation of the application GUI to fit the "look and feel" of your site.
There are secure facilities for users to view, print, download, email or eFax a document from any location with multiple user access levels, audit logging and secure data transfer.
Through the use of pre-determined business rules documents are archived swiftly and securely with comprehensive document indexing for fast document retrieval.
Aurora provides modern search and retrieval facilities with fuzzy logic, linked documents, linked users and unique 3 tier storage technology.
There is a comprehensive set of administration and system management tools with full document history.
The e-billing functionality is compliant with EU, UK and German tax legislation and has been externally audited by KPMG and PricewaterhouseCoopers.
Advanced search facilities
Permission based facilities to link documents and link customers
"Shopping Basket" facility to allow speedy document delivery
Fast access 3 tier storage technology
Common System GUI
Tools to personalise GUI look and feel
Online document view, print email, eFax and download facilities
Simple document download process via encrypted link
Joint session facilities (Administrator interaction)
On-line guides for system administrators, Users and System Help
Internal User messaging system
Auto generated registration screens may be embedded in client websites for ebilling signup
Full Document tracking and history
Report wizard allows the creation of bespoke reports in minutes
System audit logs with full document tracking and user activity with date and time stamp feature
Monitoring facilities for checking system health, response times with real time alerts
System management reports on performance and usage
Email and eFax delivery tracking
Password protected web portal access
Multi user level access with configurable permissions
SSL 128 bit encryption for data transfers
Digital signature technology supports external and embedded digital signatures
Digital signature verification portal
User logging facility with job audit trail
Fully compliant with EU, English and German tax law
Externally audited by KPMG and PricewaterhouseCoppers
Thin client secure access over LAN, WAN or web
Symbiant access allows search and retrieval functionality to be embedded into a customers own website
Repository interface allows search access from a customer's own systems
Push and Pull delivery options
Online presentment for multiple document types, e.g. PDF, TIFF, JPEG, AFP
Single and batch document print User facilities
Email facilities allows users to email attached documents within a branded email carrier to multiple email addresses with automatic re-tries and Zip facilities.
Email with link to web verification portal
Email with linked marketing messages
eFax document delivery facilities
Configurable email auto re-try
CSV format download option for large users to ingest directly into their own systems.
Generic or bespoke data conversions available
Document proofing & annotation management tool with viewing, commenting, highlighting, messaging and authorisation facilities.
Initially developed for the transactional and direct mail print industries, Data Workflow Manager is now available to all organisations. Bespoke programs and scripts, third party software and even external equipment data can all be integrated under a single management system. Through a simple to use GUI, customised workflows can be created for a specific customer, application or document type. Implementers can create and link their own workflow components. Operators can control and monitor job progress. Managers can produce system reports and monitor system security and usage..
File Conversions
Data Suppression and re-duping
Address Cleansing
Job Submission and scheduling
Look-up table and database interrogations
Running Bespoke programs and scripts
Generating OMR and fulfilment barcodes
Royal Mail and downstream access mailsort
System Administration facilities
Hierarchy user access
Password Security
Single Audit trail
Error handling
Job Tracking
Event logging
Email and SMS text messaging facilities
Fast and Reliable
Secure Access controls
Easy to use Graphical User Interface
Create customised workflows
Integrate existing programs and scripts
Library of software functions
Automate job submissions & transfers
Integrate external equipment data
Single audit trail
SMS and email notification
Eliminate errors
Reduce set-up and processing times
Reduce DP bottlenecks
Increase productivity
Improve customer services
Better operational control
More transparent operations
Improve production turnaround
Business process improvements
Improve job planning and scheduling
Unity Integrates seamlessly with your network to create a virtual printer, enabling users to create documents at their desktop before selecting the Unity printer to securely transfer the files to our head office for printing, enclosing and posting.
The service is ISO27001 Information Security compliant, with data encrypted from point of dispatch to offer you peace of mind. Documents are enclosed in a C5 envelope with up to eight A4 full colour duplex pages. Mail is securely delivered by either DSA 2 day service, or by Royal Mail first class and we offer a full online track and trace system with proof of delivery to Royal Mail. The service will consolidate print output into a single mailing across networks, locations and geographies, benefitting organisations with several branches and/or sites.
Consolidated document production allows small and ad-hoc mailings access to Mailsort and downstream access mail services.
Consistent company communications through controlled use of logos, company details, contact information and cleaner addressing.
Reduce staff related activities: - Ordering supplies, replacing toner and other consumables, operating printers and envelopers, bagging mail, equipment training, etc. E
Liminate equipment costs - Reduce and eliminate local printer requirements - Eliminate enveloping machinery requirements
Reassign mail room accommodation - Re-utilise printing, enveloping and mail handling areas
Reduce local printer consumables - Environmentally friendlysing.
Itemized billing with a breakdown to user or department level
Single audit trail
- Comprehensive user activity log
- Extended audit covers print submission and document production
Secure data transfer through SSL technology
Win new customers and strengthen existing customer relationships
- Create new sales channels
- Generate new revenue streams
Increase production volume from new and existing customers
Generate new stationary and material work
Simple production with preset "print-ready" file formats
First to market with a unique service means
- Service evolves while competitors try to catch up
- Competitors would struggle technically to match service
Gain postal market share
- Penetrate SME market
- Attract low to medium volume multi site businesses
Win new customers and strengthen existing customer relationships
- Create new sales channels
- Generate new revenue streams
Increase mail volume from new and existing customers
Reduce low volume pickups
- Electronic collection replaces physical collection
- Low volume pickup costs not a barrier to new businesses
Lead the other Postal Operators with a pioneering new service
First to market with a unique service means
- Service evolves while competitors try to catch up
- Competitors would struggle technically to match service
Fits Postcomm objective for smaller mailers accessing downstream services
Extends mail item tracking from print submission to Royal Mail handover
Improve quality of mail entering the postal network by providing address cleansing services
Electronic data interchange (EDI) is the structured transmission of data between organizations by electronic means. It is used to transfer electronic documents or business data from one computer to another computer system, i.e. from one trading partner to another trading partner without human intervention. [1] It is more than mere email; for instance, organizations might replace bills of lading and even cheques with appropriate EDI messages. It also refers specifically to a family of standard.
In 1996, The National Institute of Standards and Technology distinguishes mere electronic communication or data exchange, specifying that "in EDI, the usual processing of received messages is by computer only. Human intervention in the processing of a received message is typically intended only for error conditions, for quality review, and for special situations. For example, the transmission of binary or textual data are treated as one or more data elements of an EDI message and are not normally intended for human interpretation as part of the online data processing."*
*Source: Wikipedia
As part of the product suite, we offer our clients customers the ability to receive their invoicing data via EDI, in batches.We support multiple formats, to be acceptable around the world dependant on local restrictions, and regularly create bespoke formats
HCS has provided expertise in this field for over 10 years, created the first electronic solution for Avis Europe. Since then the company has rolled out multiple solutions which serve end users globally.
Although the principles being electronic billing may seem, straight forward (a communication electronically to a recipient) the legal aspects when billing into countries worldwide can be complex.
This includes any requirements surrounding the use of Digital Signatures.
Digital Signatures can be used to allow electronic documents to maintain the same validity as a physical document which can be critical in satisfying fiscal requirements.
Not all countries have the same requirements, and some (e.g. Great Britain) do not require them at all. Therefore it is critical when scoping out a solution to allow electronic document delivery, that all the local laws are understood and respected.
HCS is able to provide a solution that not only satisfies your requirements, but that also satisfies the requirements of your customers, wherever they are located.
HCS will analyse your business needs. Based on these will be able to devise a saleable solution that will allow you to despatch your billing communications, effectively, in the most cost efficient way.
There will be no need to host any software, or purchase any hardware unless you wish to. This reduces the impact on your IT team, and your budget.
HSC will assist you with integrating the billing solution with your own systems, allowing your staff and your customers to enjoy a seamless experience when both dispatching a retrieving your documents.
Fast access 3 tier storage technology
HCS offer this solution through its Archive and Retrieval system, Aurora which utilises the Data Workflow Manager product in the background to process data. HCS has provided expertise in this field for over 10 years, created the first electronic solution for Avis Europe. Since then the company has rolled out multiple solutions which serve end users globally. Although the principles being electronic billing may seem, straight forward (a communication electronically to a recipient) the legal aspects when billing into countries worldwide can be complex. This includes any requirements surrounding the use of Digital Signatures. Digital Signatures can be used to allow electronic documents to maintain the same validity as a physical document which can be critical in satisfying fiscal requirements.
Not all countries have the same requirements, and some (e.g. Great Britain) do not require them at all. Therefore it is critical when scoping out a solution to allow electronic document delivery, that all the local laws are understood and respected. HCS is able to provide a solution that not only satisfies your requirements, but that also satisfies the requirements of your customers, wherever they are located.
HCS will be able to take raw data from your systems, archive it and then make it available to your customers in one of the following ways:
- As an email attachment, with or without a digital signature
- Via a one time use link sent in an email
- Via an email invitation to access an online portal
- By integration (through our API) into your own systems
Integration through our API into your own systems can be realised in two ways:
- You integrate with our system from your backend processes
- Using our API, you integrate a search and retrieval solution into your own website infrastructure. This allows users to have a unified experience when retrieving documents.
Although this may sound complicated, HCS has extensive experience in identifying your needs, and assisting you in implementing them in the most cost effective and efficient way.
Haigh Consultancy Ltd is a company registered in England and Wales with company number 3509045. Registered Office: West Walk Building, 110 Regent Road, Leicester, LE1 7LT.
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